Privacy Policy

Quack App (“Quack”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our mobile application, website, and services.

Last updated: 30 January 2026

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Phone number (for authentication)
• Name
• Date of Birth

b. Usage Information

• App interactions (searches, views, clicks)
• Device information (OS version, device type)
• IP address and approximate location

c. Location Information

• City or area (to show nearby venues)
• GPS location (only if you allow it)

2. How We Use Your Information

• Create and manage your account
• Send OTP verification codes (via SMS or WhatsApp)
• Provide personalized restaurant recommendations
• Improve app performance and user experience
• Communicate updates and support messages
• Prevent fraud and misuse

3. OTP & Messaging Services

To verify your identity, we may send one-time passwords (OTP) via:

• SMS
• WhatsApp (through Meta WhatsApp Business API)

Your phone number is used only for authentication and service-related messages. We never send promotional messages without your consent.

4. Sharing Your Information

We do NOT sell your personal data. We may share limited information with:

• Messaging providers (for OTP delivery)
• Cloud hosting providers
• Analytics services (to improve app performance)
• Legal authorities (if required by law)

All partners are required to protect your data.

5. Data Storage & Security

We take reasonable security measures to protect your data, including:

• Encrypted connections
• Secure servers
• Limited internal access

Your data is stored only as long as needed to provide the service.

6. Your Rights

You have the right to:

• Access your personal data
• Edit your personal data
• Request correction or deletion
• Withdraw consent for marketing messages
• Request a copy of your data

You can contact us at any time for these requests.

7. Cookies & Tracking (Website Only)

Our website may use cookies to:

• Analyze traffic
• Improve content
• Remember preferences

You can disable cookies in your browser settings.

8. Children’s Privacy

Quack is not intended for children under 13. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the app and on our website.

10. Contact Us

If you have any questions about this Privacy Policy, contact us:

• Quack App
• Email: [email protected]
• Address: Corniche El Nahr, Beirut, Lebanon